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Return Policy

You can return any item purchased from SteamSaunas4Less.com within 30 days from the shipping date when it leaves the warehouse if the item is brand new and uninstalled. The item should be in its new and original condition (including: packaging, manuals, accessories, original crate, etc.). Refunds will be processed within 3 business days from the time the return is received at our warehouse. Due to the high risk of damage when shipped back to our location, you must package the product the same way you received it including any shrink wrap, tape and form. This will help prevent damages back to us. Damaged packages shipped back to us due to poor packaging may result in a restocking fee of up to 25%.

The customer must pay all costs related to original shipping and return shipping even if shipping was free. After receiving and inspecting the returned merchandise, we will reimburse your credit card for the purchase price of the item, less the original shipping fee, return shipping fee, and less a restocking fee of 15%. 

Payment Policy

Credit card payments are charged at the time of purchase regardless of the delivery date. 

SteamSaunas4Less.com accepts the following payment methods.

  • ·         Visa
  • ·         MasterCard
  • ·         American Express
  • ·         Discover
  • ·         Paypal

 

Sales Tax

Applicable sales tax will be charged on the total invoice amount for all orders delivered to VA. There will be no sales tax on charged on shipments delivered outside of VA. 

Duties and Taxes

Duties and taxes must be collected on all shipments being delivered to Canada. Duties and taxes are collected separately by a third party customs broker.If you do not choose your own broker, SteamSaunas4Less.com will select one for you. SteamSaunas4Less.com can provide you an estimate of the duties and taxes prior to purchase upon request.